Privacy Policy

Introduction

Ideara Ltd is a company registered in England & Wales, specialising in management consulting and coaching services for individuals and organisations. We are committed to safeguarding your privacy and ensuring that any data we collect about you is protected. This Privacy Policy outlines how we collect, process, and store your personal data.

Please read this Privacy Policy carefully. By accessing our website (www.ideara.co.uk) or using our services, you agree to the terms outlined in this policy.

Scope of the Policy

This Privacy Policy applies solely to your use of www.ideara.co.uk and the services offered by Ideara Ltd. Our website may contain links to other websites. Please note that Ideara Ltd has no control over how your data is collected, stored, or used by other websites, and we encourage you to review their privacy policies before providing any personal data.

Information We Collect

We may collect various types of information depending on how you interact with us, including but not limited to:

Information you provide directly through our website, phone, email, or other communication channels, such as your name, business name, address, telephone number, and email address.
Data collected when you visit our website, including IP addresses, browser types and versions, URLs visited, page interaction data, and other technical information.

All data collected in the UK is managed in compliance with the Data Protection Act 2018, and we take all reasonable precautions to prevent unauthorised access to this information. Additional identity verification may be required if you request information about your account.

Use of Information and Legal Basis for Processing

The data we collect is primarily used to fulfill the services you request from us, whether through our website or other forms of communication. We may also use your data for marketing purposes. You can unsubscribe from our emails at any time by clicking the link in the email or contacting us directly at info@ideara.co.uk.

We process personal data based on our legitimate business interests, contractual obligations, legal requirements, and, in some cases, your consent.

Our Legitimate Business Interests

Our primary business is to provide executive coaching and consultancy services aimed at driving excellence in tech teams, products and culture within organisations. We collect and process personal data to generate interest in our services, develop new business leads, and support our clients. Our marketing communications comply with legal requirements and are designed to provide value to our clients and prospects.

Consent

In cases where consent is required to process your data, we will obtain it explicitly and keep a record of your response. You have the right to withdraw your consent at any time.

Cookies

Our website uses cookies to enhance user experience, provide important site functionality, and identify any issues with our site. For more details, please refer to our Cookie Policy. By using our website, you consent to our use of cookies. For more information on managing cookies, visit http://www.aboutcookies.org.

Disclosure of Information

We do not disclose your personal information to third parties except when necessary to conduct our business or complete a transaction. We may also use your data to communicate with you about developments related to our business, but you will have the opportunity to opt out of any mailing lists. Any future disclosure of your data to third parties will only occur with your knowledge and consent.

Data Storage and Security

Your data is stored and processed within the European Economic Area (EEA). While we take precautions to secure your data, the transmission of information over the internet is not entirely secure, and any transmission is at your own risk. Once we receive your information, we implement strict procedures to prevent unauthorized access.

Data Retention

We retain personal data only as long as it serves our legitimate business interests or as required by law. Periodically, we cleanse our data to remove any information we no longer need.

Your Rights

You have the right to access, correct, or request the deletion of your data under the Data Protection Act 2018. For more information or to exercise your rights, contact the Information Commissioner's Office (ICO) at www.ico.org.uk.

If you would like to access your data, withdraw consent, or exercise your right to be forgotten, please email info@ideara.co.uk.

Changes to This Policy

Any updates to our Privacy Policy will be posted here and will take effect immediately. We recommend reviewing this document regularly to stay informed about how we protect your data.

Contact Us

If you have any questions or concerns about this Privacy Policy or would like to know what information we have collected about you, please email us at info@ideara.co.uk. You can also request corrections or ask us to remove your details from our records.